Privacy Policy — PackRoom (챙겨방)

This page describes how personal information is handled in the PackRoom (챙겨방) app. App-specific notices come first, followed by the common terms that apply across all Centora Labs services.

Effective and last updated: 2026-08-07

Overview

PackRoom helps families, friends, and small groups prepare shared trip packing lists. It processes only the data needed for account sign-in, guest join, rooms, items, comments, checkpoints, invite links, optional push notifications, and optional destination weather. Firebase Analytics collects automatic launch, session, and Android removal events for release monitoring only. It receives no app-defined user IDs or properties, room identifiers, invite tokens, titles, comments, display names, or other user-entered content. The app does not use advertising SDKs, custom product analytics events, crash-reporting SDKs, payments, or device GPS location permissions.

Accounts and guest identity

Hosts and account members may sign in with Google. Account identifiers and email addresses are processed only to provide app features and manage accounts. Guests join through invite links using a device-scoped guest credential and member identifier. Raw invite tokens are not stored; only hashed invite metadata is retained.

Data we process

To run the app we process account identifiers and email, member display names, room metadata, packing items, item comments, checkpoint state, invite metadata, user settings such as language, theme, and notification preferences, push device tokens when notifications are enabled, operational logs for sync and diagnostics, and account-deletion records. Firebase Analytics processes pseudonymous app-instance data and automatic launch, session, and Android removal events for release monitoring. Diagnostic and Analytics payloads must not include raw invite tokens, comment bodies, full item titles, raw push tokens, auth secrets, or app-defined user IDs or properties.

Destination and weather

Destination is user-entered plan place data. PackRoom does not collect device GPS or network location permissions. A city-level place label and coordinate snapshot may be stored with the room and are deleted with the room. Weather and place-search requests send only coordinates or search text, never room names, item titles, member names, or account identifiers.

Push notifications

When collaboration notifications are enabled, APNs or FCM device push tokens and notification event status are processed. Push copy uses privacy-safe summaries. Disabling notifications or deleting the account disables or removes the device registration.

Service providers and international transfer

PackRoom may use Supabase Cloud for authentication, database, and server functions; Apple for App Store, APNs, and distribution; Google for Play, sign-in, FCM, Firebase Analytics, and distribution; and weather or place-search providers that receive only coordinates or query text needed for the request. Firebase Analytics is subject to separate Google Analytics terms and aggregates automatic events for release monitoring. Processing is limited to app operation, security, support, compliance, and aggregate release monitoring. Because of backend and platform design, some processing may occur outside Korea.

Account and data deletion

Account deletion runs inside the app under More → Account and privacy, completes immediately, and cannot be undone. Confirmation requires typing an explicit phrase. Where platforms require a web path, use https://packroom.centoralabs.com/privacy/delete-request. The current free, ad-free product does not retain account-scoped personal data for statutory sales records. Shared room content that other members still rely on may remain with identifying fields cleared so the room stays usable.

Sale, advertising, and children

PackRoom does not sell user data and does not use room content for third-party advertising or developer marketing. The app is not designed for children.

Controller

Centora Labs is responsible for this Privacy Policy. The official website is centoralabs.com. Send privacy inquiries to contact@centoralabs.com.

Information we collect

Through this website and support channels, we may process information users provide directly, such as name, email address, inquiry details, device information, screenshots, and other details needed to respond or investigate an issue.

Purposes

We use personal information to respond to inquiries, operate services, investigate errors, handle user requests, and meet legal obligations.

Retention

We retain information for the period needed to handle the inquiry and operate the service. When the purpose has been met, we delete the information unless retention is required by law.

Deletion

When personal information is no longer needed, we review whether retention is required and then delete it. Electronic files are deleted in a way that makes recovery difficult, and paper records are shredded or destroyed by an equivalent method.

Third-party disclosure

We do not provide users' personal information to external parties except where required by law.

Service providers

Website hosting, email delivery, and security operations may involve infrastructure providers. If an app requires additional providers for login, analytics, advertising, payments, or similar functions, service-specific notices will be added.

Security

We limit access to personal information and apply appropriate safeguards during transmission and storage.

User rights

Requests to access, correct, delete, or restrict processing of personal information can be sent to the official contact email.

Accounts and sign-in

If an app offers Google, Apple, or other external account sign-in, account identifiers, email addresses, and related information are processed only to provide app features and manage accounts, and service-specific notices will be added.

Cookies and similar technologies

This website does not currently use cookies for personalized advertising or behavioral tracking. If an app or service uses cookies, analytics, or similar technologies, service-specific notices will be added.

Policy changes

If this policy changes, the effective date and last updated date on this page will be revised. Important changes will be announced through appropriate channels, such as in-service notices.

Contact

Send privacy inquiries and related requests to the official email below.

Privacy contactCentora Labs Privacy Contact
Emailcontact@centoralabs.com

Please include enough information for us to verify the request and the email address where you can receive a response.